• Covid-19 Information •
Enhanced Cleaning
Cleaning protocols include frequent disinfecting of all high-touch surfaces, hand sanitizing stations throughout the museum, and sanitizing wipes in all exhibit areas.
Social Distancing
Clear markers or signage have been installed throughout the museum to help guests keep a safe distance from one another.
Masks Requirement
Masks are no longer required in the museum.
Feeling Sick?
If you are not feeling well, please stay home. We will gladly exchange your ticket for a day when you feel better!
BEFORE YOU ARRIVE
Please make sure that you have purchased your tickets online, where possible.
Before leaving home, please check our website and social media pages for the latest information.
We politely request that you refrain from visiting the museum should you start displaying any of the symptoms associated with COVID-19. Please contact guest services should you need to amend your booking.
UPON ARRIVAL.
Please have your tickets ready when you arrive at the ticket desk. Tickets can either be printed or scanned from your phone.
Guests will notice new information signage informing them of key safety messages and instructions.
Masks are no longer required in the museum.
SOCIAL DISTANCING MEASURES WITHIN THE MUSEUM
We have introduced new arrangements for the application of social distancing within queues. Clear markers or signage have been installed throughout the museum to help guests keep a safe distance from one another. Our employees will monitor the queues to ensure that social distancing is being maintained.
We have introduced new arrangements for the application of social distancing in our dining area. Tables and chairs have been reconfigured to ensure enough distance between seated parties.
We have adapted or suspended some experiences and programs to ensure that social distancing is suitably maintained. For example, mascot ‘meet and greets’, some hands on programs, and some interactive play areas and props have either been modified or temporarily suspended.